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General conditions of purchase
Agreement of conformity in the purchase
In accordance with article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSI), Declares that Antonio Armunia Villalba with NIF 18451799A , email (hidden) and tax address at calle gravina 12 p2, 08906 Hospitalet del Llobregat (Barcelona), is the owner of this domain www.degustateruel. com . These terms and conditions, together with your acceptance in the purchase confirmation, constitute the contract between you and www.degustateruel.com (Degusta Teruel).
Intellectual and Industrial Property
The contents that may appear on the web, be it products, descriptions, images, text, will be the property of their respective owners, and they will be responsible for any misunderstanding that there may be regarding those mentioned above.
These own or third-party contents have an express authorization from them, indicating that the domain www.degustateruel.com can make use of them, as long as it is done under the agreed conditions.
Any observation, possible breaches of the law of intellectual property rights or how any observation on any of the contents of the website www.degustateruel.com may be made manifest to through the contact form on the website itself.
Products information
All the products that appear in the online store www.degustateruel.com have their sanitary regulations in order and quality inspection. These products They come from different producers in the province of Teruel, who have decided to supply us with them.
The weight, the characteristics, the supplier and the price will appear in each product, as long as and taking into account that at the end of the purchase it may vary taking into account the shipping costs.
The products are of high quality, since Degusta Teruel has selected the best producers so that you are satisfied with your purchase.
Prices
All the products that appear in the online store www.degustateruel.com have all taxes included (current Spanish VAT). Prices are shown in € taking into account that the orders sent may only be be sent to the peninsula, and the Balearic Islands.
The VAT applied on the different products that exist in the store may be 21%, 10% and 4% taking into account the product, one of these values will be applicable .
Shipping costs are not included in the price, these costs will be formalized in the purchase process and will vary taking into account the location and quantity of the buyer's purchase.
< strong> Degusta Teruel reserves the right at any time, to make changes to the effect of prices, products, and other services, as long as taking into account the seasonality at that time and changes that may occur.
Available stock
All the products that appear in the store are susceptible to run out, therefore, when Degusta Teruel does not have stock, either for various reasons, temporary product, product on offer, etc., it will prevent that product from being purchased, indicating that the product It is out of stock (no stock left).
Payment systems
In Degusta Teruel you will have the ability to pay with two totally different forms of payment, with this we seek the versatility, security and trust of yourself.
Debit card o credit (REDSYS)
The payment gateway will be made through redsys, doing this allows us to outsource the payment to the bank directly by what we, due to this, will not have sensitivity data. At no time will your card details appear in our system.
To be able to use the payment system by credit card, you must complete your purchase once Once finished, it will indicate the two types of payment that can be made, you must choose by credit card.
Once you click on credit card, you must enter the data that are indicated in order to make the payment correctly.
All types of cards are accepted.
PayPal
With PayPal we will send you to PayPal's secure payment platform to identify yourself as a user. Your order will be validated and processed immediately.
Degusta Teruel you can reserve the right to cancel any purchase, as long as irregular conditions are seen.
Bank Transfer
Payment by transfer is allowed, we will have to take into account than payment by transfer, may lead to a longer order delivery time due to receipt of the same.
Cash on delivery
< p> You must have the exact amount at the time of receiving the package from the delivery person.
Purchase process (Order fulfillment)
In order to order any product, you must position yourself on top of each product and click on add to cart, once done, in the part At the top of the page, you have an option called cart, which will indicate all products that you have chosen for your order so far, once you have chosen the product, you will have the option to go to the checkout directly or continue making your purchase. option to continue shopping, you can choose more products depending on the products you want.If you choose to checkout, you will go through a purchase process with 5 steps that will indicate the following:
- Summary: A summary of the selected products will be made, as well as their quantity, and the unit and total price of each one of them, the shipping costs if that order had, if at any time you have a promotional coupon powered by Taste Teruel, you must enter its code on this screen, indicating in the order summary, the discount applied by that coupon.Once the following steps have been carried out, we must click on Go to checkout.
- Log in: You must register for the purchase process, or if you prefer you can fill in the fields below to make a quick purchase. Once this is done, we will indicate < strong> go through the checkout
- Address: Within the address we will have two important blocks, delivery address, and billing address, you must indicate in the previous tab The delivery address you want and the billing address may be different, depending on your needs. We indicate go to checkout
- Transport: will indicate the desired carrier, the transport will take place within a period between 2 days and 7 days, once here í You must accept the conditions of this contract, once this is done we will indicate go to the box
- Payment: once here, it will not be possible to do no type of modification of the order placed, and the products chosen in that order will be indicated, with their corresponding unit price and total price, the shipping costs will also be indicated, if any in this purchase. Once this is done, we must click the payment method that we want and make the payment, that simple.
If at any time you want to cancel, or change any type of product once you have accepted the purchase conditions, you could not, if you could modify or cancel your order, as long as you do not want to accept the purchase conditions.
Deadlines and delivery
The estimated delivery times for orders placed in Spain and Portugal will be between 24h and 72h working days, for the European Union it will be 48h-120h
If due to circumstances beyond Degusta Teruel's control, a Order could not be sent in the indicated time, Degusta Teruel will be able to contact you via email or mobile to indicate that there is an incident with the shipment and will indicate the approximate delivery date.
The expenses Shipping costs include handling, packaging, shipping and mandatory transport insurance and will be indicated when placing the order and before confirming it.
These orders will be sent to the peninsula and the Balearic Islands, currently there is no the possibility of sending to other countries.
Shipping cost for (Peninsula): € 5.75 (taxes not included)
Free shipping for (Peninsula): orders over € 60 (taxes included)
If you want to receive e The package at an address other than the one where you usually reside must indicate it before accepting the purchase conditions.
Deliveries will be made from Monday to Friday, not being responsible Degusta Teruel of any shipping delays that may arise.
Conditions for return
Due to unforeseen events or possible shipping errors that may arise, at Degusta Teruel we work to reach the highest level of customer satisfaction, therefore, if you do not agree with the order sent by Degusta Teruel, you must indicate it within a maximum period of 14 calendar days from receipt, indicating the order number and the incidence thereof, we will contact you through Email or mobile to find a joint solution between both parties.
In the following points we will indicate the possible changes or returns that may arise.
- If any product appears damaged due to shipping
Any incident that could originate in any product due to its transportation, you could return it, and we will resend the product again, assuming the costs forwarding by us.In order to benefit from this type of incident, you must verify the status of your order at the time of receipt, and you must do so, indicating the claim you have on the delivery note (all this before the signature) .Therefore, in order to claim any type of incident of this type, you will have a maximum period of 24 hours from the delivery (Article 952.2 of the Commercial Code) .
In accordance with the provisions of the previous paragraph, Degusta Teruel will not assume any responsibility if the condition of the products has deteriorated because the recipient is not reachable at the indicated delivery address.
- If the products received by you do not correspond to what you requested
If any receipt of order, does not contain the products indicated in the order, they should send us an email to (hidden) indicating which product of the order is not It is the correct one, with this we will resend the order again with the products correctly.
- Return without incidents:
Due to current legislation, the customer may return his order in perfect condition, understanding and provided that it is done within a period of 14 calendar days from receipt, and it is found in perfect condition and in the original packaging. In this type of case, the customer must bear the cost of returning the order.
Degusta Teruel, once received the returned order, will notify the customer by email or via mobile of its acceptance, once this is done, we will refund the amount of the order, thus excluding Even the shipping costs that may arise from it.
This payment will be made through the same purchase channel used by the buyer
Degusta Teruel will not accept the return of food products that are open or out of their packaging.
- If your order has not started to be processed: < / b>
If you have made the purchase, and wish for any reason to cancel it, you can do so as long as the shipment has not been dispatched, if it has not been dispatched , you can let us know and we will re-pay you the amount.
Degusta Teruel informs you not to throw away your packaging until you check that your product is ready. In perfect condition, therefore, keep your packaging. Also remember that you must review your order to confirm that the merchandise that you received is the one you requested.
The minimum age to be able to make An order in Degusta Teruel will be 18 years old, being the person responsible for it.
Products warranty
All products will have an expiration date indicated, Degusta Teruel has products with a long expiration date.
Data privacy policy
The data that you indicate in Degusta Teruel will be registered in our database, making us use it for the correct operation of the purchase process, to resolve any incident that could originate or carry out marketing campaigns, in no case will spam be made.
If the user requires it, he may request it at any moment the elimination or modification of this data.
The data is of a personal nature, and any information that the user provides during the process of purchase or joining marketing campaigns, will be subject to the privacy policies provided by Degusta Teruel. These policies can be seen by the user by clicking here .
Modification of the conditions of use
Degusta Teruel reserves the right to modify the purchase conditions without any kind of notice, leaving the necessary content to be changed, deleted or added , These changes could affect how services are provided or how the conditions are presented. These changes will be accepted by the user once the purchase process has been completed.
If for various reasons any clause was declared totally or partially null, it would only affect the indicated clause, resulting in ineffective or null. This will not affect the other clauses indicated in the general conditions of purchase, not preventing the correct formalization of the purchase in this case.
Applicable law and jurisdiction
These General Conditions of purchase are governed by Spanish law.
The parties submit, at their choice, for the resolution of conflicts and waiving any other jurisdiction, to the courts and tribunals of the domicile of the owner of the site.
These conditions are updated on 08/02/2017, this date being subject to change as long as these conditions are updated.