In compliance with article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSI), Declares that Antonio Armunia Villalba with NIF 18451799A , email (hidden) and fiscal address at calle gravina 12 p2, 08906 Hospitalet del Llobregat (Barcelona), is the owner of this domain www.degustateruel.com . In these terms and conditions, together with your acceptance in the purchase confirmation, constitute the contract between you and www.degustateruel.com (Degusta Teruel).
Intellectual and Industrial Property
The contents that may appear on the web, whether products, descriptions, images, text, shall be the property of their respective owners, being responsible for any misunderstanding that may have occurred with respect to those cited above.
These own or third party content, have an express authorization by them, indicating that the domain www.degustateruel.com can make use of them, as long as it is done in the agreed conditions.
Any observation, possible breaches of the law of intellectual property rights or how any observation about any of the contents of the website www.degustateruel.com may be revealed through the contact form that contains the website itself.
All the products that appear in the online store www.degustateruel.com have their health regulations in order and quality inspection. These products come from different producers in the province of Teruel, which are those who have decided to provide us with them.
The weight, the characteristics, the supplier and the price will be included in each product, as long as and taking into account that at the end of the purchase may vary taking into account the shipping costs.
The products are of high quality, since Degusta Teruel has selected the best producers for you be satisfied with your purchase.
All the products that appear in n the online store www.degustateruel.com have all taxes included (valid Spanish VAT).The prices are shown in €, taking into account that the orders sent can only be sent to the peninsula, and Balearic Islands.
The VAT applied to the different products that exist in the store may be 21%, 10% and 4% taking into account the product, one of these values will apply.
The shipping costs are not included in the price, these expenses will be formalized in the purchase process and will vary taking into account the location and purchase amount of the buyer.
Degusta Teruel reserves the right at any time, to make changes to the effect of prices, products, and other services, provided that taking into account account for seasonality at that time and changes that could occur.
All the products that appear in the store are susceptible to finishing, therefore, when Degusta Teruel does not have stock, either by various reasons, temporality of the product, offer product, etc. will prevent that product can be purchased, indicating that the product is exhausted (no stock).
In Degusta Teruel you will have the ability to pay with two completely different forms of payment, with this we seek the versatility, security and confidence of yourself.
Debit or credit card (REDSYS)
The payment gateway will be made through redsys, doing this allows us to outsource the payment to the bank directly so that we, due to this, will not have sensitivity data. At no time your card data will be included in our system.
In order to make use of the credit card payment system, you must finalize your purchase, once it is completed, it will indicate the two types of payment that can be made. make, you must choose by credit card.
Once clicked on credit card, you must enter the information that is indicated in order to make the payment correctly.
accepts all types of cards.
With PayPal we will send you to PayPal's secure payment platform to be identified as user. Your order will be validated and processed immediately.
Degusta Teruel you can reserve the right to cancel any purchase, as long as you see irregular conditions of it.
Purchase process (Order fulfillment)
In order to order any product, you must position yourself on top of each product and click in adding to the cart, once this is done, at the top of the page, you have an option called cart, which will indicate all products that you have chosen for your order so far, once you have chosen the product, you will have the option to go to the box directly or continue making your purchase. If you choose the option to continue buying, you can choose more products depending on the products you want. If you choose Go to the box, you will go through a purchase process with 5 steps that will indicate what next:
- Summary: A summary will be made of the selected products, as well, their quantity, and the unit and total price of each of them, will also indicate the shipping costs if that order had, if at any time you have a promotion coupon driven by Degusta Teruel , you must enter the code on this screen, indicating in the summary of the order, the discount applied for that coupon. Once the following steps have been carried out, we must click on Go to the box. < / li>
- Log in: The purchase process you must register, or if you prefer you can fill in the fields below to make a quick purchase. Once done, we will indicate go through the box
- Address: Inside the address we will have two important blocks, delivery address, and billing address, you in the previous tab should indicate the address of delivery that you wish and the address No billing, may be different, depending on the needs you have.We indicate go through the box
- Transport: will indicate the carrier you want, the transport will take place within 2 days and 7 days, once here you must to accept the conditions of this contract, once this is done we will indicate go to the box
- Payment: Once here, you can not make any type modification of the order placed, and indicate the products chosen in that order, with their corresponding unit price and total price, shipping costs will also be indicated, if in this purchase there was. Once this is done, we will have to click on the payment method we want and make the payment of it, as simple as that.
If at any time you wish to cancel, or change some type of product once accepted the conditions of purchase could not, if that could modify or cancel your order, as long as you do not want to accept the conditions purchase.
Deadlines and delivery
The estimated delivery times for the orders made for Spain and Portugal will be between 24h and 72 h working days, for the European Union will be 48h-120h
If due to circumstances beyond the control of Teruel, an order can not be sent within the time indicated, Degusta Teruel can be contacted via email or mobile tell them that there is an incident with the shipment and they will indicate the approximate date of delivery.
The shipping costs include handling, packing, shipping and obligatory transport insurance and will be indicated when placing the order and before the confirmation of the same.
These orders will be sent to mainland and Balearic Islands, currently there is no possibility to send to other countries.
Cost of delivery for (Peninsula): € 5.75 (taxes not included)
Free shipping to (Peninsula): orders over € 60 (including taxes )
If you want to receive the package at a different address than the one you usually reside in, you should and indicate it before accepting the purchase conditions.
Deliveries will be made from Monday to Friday, not being responsible Teruel tastes of the shipping delays that could be originate.
Conditions for return
Due to unforeseen or possible errors of shipping that can originate, in Degusta Teruel we work to reach the highest level of satisfaction of our customers, therefore, if you do not agree with the order sent by Degusta Teruel, must Indicate within a maximum period of 14 calendar days from receipt, indicating the order number and the incidence thereof, we will contact you through email or mobile to find a joint solution between both parties.
In the following points we will indicate the possible changes ios or refunds that may originate.
- If any product appears damaged due to shipment
Any incident that could originate in any product due to the transportation of the same, you could return it, and we would resend the product again, assuming the costs of reshipment by us.To qualify for this type of incident, you must verify the status of your order at the time of receipt, and you must do so, indicating the claim you have on the delivery note (all this before signing). to be able to claim any type of incident of this type, it will have a maximum term of 24 hours from the delivery (article 952.2 of the Commercial Code) .
According to the provisions of the previous paragraph, Degusta Teruel will not assume any responsibility if the state of the products has deteriorated because the recipient is not available at the indicated delivery address.If the products received by you do not correspond to what you requested
If any order received, did not contain the products indicated in the order, should send us an email to (hidden) indicating that the product of the order is not the right, with this we would re-send the order again with the products correctly.
- Return without incident:
Due to current legislation, the customer can return your order in perfect condition, understanding and provided that it is done within 14 calendar days of receipt, and being in perfect condition and in the original packaging. In this type of case, the client must assume the cost of returning the order.
Degusta Teruel, once the returned order is received, will notify the customer by email or via mobile of its acceptance, once this is done, we will refund the amount of the order, excluding same the shipping costs that could originate from it.
This payment will be made by the same purchase channel that the buyer has used
Degusta Teruel will not accept the return of food products that are open or out of their packaging.
- If your order has not begun to be processed:
If you have made the purchase, and wish to cancel it for any reason, you may do so as long as the shipment has not been issued, if it has not been issued , you can tell us and we will re-bottle you the amount of it.
Degusta Teruel informs you not to throw away your packaging until you check